Introduction
At Alexander Jordan® Clothing, Leggings, Pants, Blouses (“Alexander Jordan“, “we“, “us“, “our“), we respect the privacy of our users (“you”) and recognize the importance of protecting the personal information we collect about you. This Privacy Policy describes how we collect, use, disclose, and protect your personal information through alexanderjordan.shop (“Site”) and any related services, sales, marketing, or events (collectively referred to as “Services”).
Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions by emailing us at [email protected]. By visiting our Site or using our Services, you agree that your personal information will be handled as described in this Privacy Policy.
Collection of Personal Information
Information You Provide Directly to Us
As part of registering for an account, purchasing products, submitting content, posting on our forums, participating in promotions or surveys, subscribing to marketing communications, or otherwise interacting with us, we may ask you to provide some personal information like:
- Contact data, such as your first and last name, email and postal addresses, and phone number.
- Credentials, like user name, password, password hints, and similar security information.
- Demographic information, such as your gender, age, country, and preferred language.
- Payment information, such as credit/debit card details, bank account information, and billing address.
- Comments, feedback, posts, and other content you submit to us.
- Communications preferences, including subscription preferences, preferred contact methods, and similar settings related to our communications with you.
- Marketing preferences, including your preferences for receiving marketing communications and participating in special events, programs, surveys, contests, sweepstakes, and similar promotions.
- Social media information, if you interact with our profiles, pages, or content on social media platforms.
- Other information you choose to directly provide, such as during an interview, survey, contest, registration, or other promotion.
Information Collected Automatically
We may automatically collect certain information about how you access and interact with our Site and Services. The types of automatically collected information include:
- Log data, such as your Internet Protocol (IP) address, operating system and browser type, Internet service provider, device identifiers, pages or screens you viewed, search terms you entered, and other website navigation and usage data.
- Usage data, such as the date and time you accessed our Site or used our Services, areas or features of our Site or Services you visited, amount of time spent on part of our Site or using our Services, documents you downloaded, videos you streamed, and other aspects of how you interacted with our Site and Services.
- Device data, such as your computer or mobile device operating system name and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g. phone, tablet), IP address, unique identifiers, advertising identifiers, serial numbers, device motion data, and other data about the characteristics and settings of the device you used to access our Site or Services.
- Location data, such as your real-time location based on your phone’s GPS, Bluetooth, or WiFi signals and information about nearby cell towers and WiFi routers. We may derive your approximate location from your IP address.
- Online identifiers, including cookie identifiers, mobile ad identifiers, and similar technology identifiers.
- Ad data, such as information about your visits to websites that serve ads, which ads you clicked on or interacted with, how often you saw a particular ad, and other information used to deliver ads more relevant to your interests.
- Analytics data, such as Google Analytics data we collect to understand usage trends and performance of our Site and Services.
Information from Other Sources
We may obtain information about you from other sources, including through third-party services and organizations. For example, if you access our Services through a third-party log-in or connect your social media account, we may receive information from that platform. The types of information we may receive include:
- Contact data, demographic information, payment information, marketing preferences, social media handles, and other data provided by the third party.
- User profile data, such as your name, profile photo, followers, friends, interests, preferences, feed posts, status updates, stories, comments, reactions, and similar content provided to that platform.
- Transaction data, including records of your purchases with or donations to our organization through third-party sites.
- Ad data, such as information about interactions with ads served by third parties, as described above, which may be shared with us through advertising reporting tools.
We may combine personal information we receive from you directly with information we obtain from third parties to enhance our Services and better market our products based on your preferences.
Uses of Personal Information
The information we collect is used for a variety of business purposes including:
- Providing, operating, and improving our Site and Services, such as by delivering content and advertising tailored to your interests, conducting research and analysis, and enhancing the features and functionality of our Site and Services.
- Completing your transactions, such as processing orders, donations, event registrations, contest entries, managing returns and exchanges, and facilitating billing, payments, and shipping.
- Communicating with you about your account, transactions, comments, questions, and customer support needs.
- Sending marketing communications, promotional offers, surveys, newsletters, and requesting feedback. You can manage your subscription preferences from your account settings page.
- Personalizing content and experiences based on your profile, purchases, interests, browsing history, and other information we collect.
- Administering contests, sweepstakes, promotions, and surveys.
- Preventing, detecting, and investigating suspicious or fraudulent activity and other misuses of our Site or Services.
- Conducting research and analysis, such as measuring ad effectiveness, understanding user demographics and behavior, and analyzing market trends, customer needs, and competitive forces.
- Recruiting, hiring, and managing our workforce.
- Other business purposes disclosed at the time you provide your information or that are reasonably apparent from the context of collection.
Sharing and Disclosure of Personal Information
We do not sell your personal information to third parties. We may share your data as disclosed at the time of collection and in the following circumstances:
- Service Providers: We may share your information with service providers under contract who help with parts of our business operations such as fraud investigations, bill collection, marketing, customer service, event management, shipping, email delivery, offsite storage, payment processing, and other services. Our contracts dictate that these service providers may only use your information in connection with the services they perform for us and not for their own benefit.
- Affiliates: We may share your information with our company affiliates and subsidiaries for purposes consistent with this Privacy Policy. Our affiliates and subsidiaries will honor this Privacy Policy.
- Business Transfers: As we develop our organization, we may buy or sell businesses or assets. Customer information is generally one of the transferred assets in these types of transactions. We will only transfer your information to a successor who commits to honoring our commitments under this Privacy Policy. If a transaction takes place, you will be notified via email and an announcement on our website.
- Lawful Requests: We may be required to disclose user information pursuant to lawful requests, such as subpoenas, court orders, or search warrants. We may also disclose information to law enforcement if we determine it necessary or appropriate to prevent illegal activity or harm.
- Safety Concerns: We may disclose your information when we have reason to believe it is necessary to identify, contact, or bring legal action against someone who may be violating our policies or causing harm or interference to others.
- With Your Consent: We may share your information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent.
- Aggregated, De-Identified Data: We may share aggregate statistics about users, traffic patterns, and related site data with partners, advertisers, researchers, and other interested parties. None of this aggregated information can reasonably be used to identify you.
Third-Party Sites and Social Media
Our Site and Services may contain links to third-party sites. Any access to and use of such linked sites is not governed by this Privacy Policy but instead is governed by the privacy policies of those third-party sites. We are not responsible for the information practices or content of such third-party sites.
You may also have the option to connect with our Site and Services using social media sites like Facebook, Twitter, Instagram, and Google+. Your use of these features may result in the sharing of certain information with those social media sites and follows the privacy policies of those sites.
Data Security and Retention
We make reasonable efforts to protect your personal information using technical and administrative security measures. Despite these efforts, we cannot guarantee against unauthorized access or loss of your information. We retain your personal information only as long as needed for business purposes and applicable laws. When we no longer need your information, we securely delete or destroy it.
Your Privacy Rights
Depending on your jurisdiction, you may have certain privacy rights available to you:
- Access: You can request more information about the personal information we hold about you and obtain a copy of that information.
- Rectification: If you believe your personal information is inaccurate or incomplete, you can request that we correct or supplement it.
- Erasure: You can request that we erase some or all of your personal information from our systems.
- Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time. Withdrawing consent will not affect past processing.
- Portability: You can ask for a copy of certain personal information for you to retain and reuse for your own purposes across different services.
- Objection: You can object to our processing of some or all of your information based on our legitimate interests and direct us not to process your information for certain specific purposes.
- Restriction of Processing: You can request that we only retain but not use some of your personal information in certain cases.
- Right to File Complaint: You have the right to lodge a complaint with your local supervisory authority if you believe we have violated applicable data protection laws.
To make a request based on your privacy rights, please contact us as indicated under “Contact Us” below. We may need to verify your identity before fulfilling your request. We try to fulfill all legitimate requests within 30 days. If we need additional time, we will notify you of the reasons for the delay.
Cookies and Tracking Technologies
We and our service providers use cookies, web beacons, tags, scripts, Local Shared Objects (Flash cookies), and similar tracking technologies for purposes such as measuring Site usage and traffic, delivering contextual advertising, providing certain features, preventing fraud, analyzing product effectiveness, and improving your experience.
Cookies are small data files with a unique identifier that a website transfers to your device through your web browser to provide you with a more personalized and responsive experience. Web beacons, tags, and scripts are invisible tracking code that provide us with notice of your visit to our Site and help us tie your browsing behavior back to you personally. Flash cookies (also known as Local Shared Objects) are data files similar to browser cookies but they can store more complex data.
You are free to block, delete, and disable tracking technologies if your browser permits. You can configure your browser settings to: (i) notify you when you receive a cookie, which lets you accept or reject it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Blocking cookies may negatively impact your experience using our Site and Services. You may also render many web analytics tools inaccurate when you disable or delete cookies. We do not control third party tracking technologies.
International Data Transfers
We are a global organization and may transfer your personal information to recipients in countries other than your own, including to the United States where our parent company and data hosting providers are located. Those countries may not have the same data protection laws as the country where you initially provided the information. When we transfer your information internationally, we will take legally required steps to ensure that recipients adequately protect your information.
Children’s Privacy
Our Services are not designed for or targeted at children under 16 years of age. We do not knowingly collect personal information from children under 16 without obtaining parental consent. If you are a parent or guardian with a request about a child’s personal information, please contact us as indicated below.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time as we add new features and services, as we improve our Site and Services, and as laws evolve. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If we make any material changes to how we process personal information, we will provide notice through our Site or Services. We may also notify users via email of changes that we believe will have a material impact. By continuing to use our Site or Services after those changes become effective, you agree and consent to our revised Privacy Policy.
Contact Us
If you have any questions about our privacy practices or this Privacy Policy, please contact our Data Protection Officer at:
Alexander Jordan® Clothing, Leggings, Pants, Blouses
Attn: Legal/Privacy
[email protected]